Hotline: +92 321 7733334
At Xtrike-me.pk ("Xtrike-Me," "we," "our," or "us"), your privacy matters. This Privacy Policy (“Policy”) explains how we collect, use, store, and protect your information when you interact with our website, mobile services, and Tech Essentials products (collectively, the “Services”).
Whether you're browsing products, making a purchase, or contacting support, we ensure your data is handled with transparency, fairness, and security.
Our Services are intended for users 16 years and older. By accessing or using our platform, you confirm that you meet this requirement and agree to the terms outlined in this Policy.
To provide a secure and seamless experience, we may collect the following information:
Collected when you create an account, place an order, or contact us:
Full Name
Email Address
Phone Number
Shipping & Billing Addresses
Encrypted Password
Payment Details (processed securely through authorized third-party payment providers)
Automatically collected when you browse or use our Services:
Device type and model
Browser details
IP address
Operating system
Cookies and usage analytics (e.g., pages visited, clicks, search history)
We retain information related to:
Previous orders
Purchased products
Warranty, replacements, and service-related requests
Any details shared with our support team—via email, chat, or phone—may be stored to ensure service quality and future assistance.
We use your data to:
Process and deliver your orders
Communicate order updates, returns, and support responses
Manage your account information and settings
Recommend relevant products and promotions (only if you opt-in)
Improve website performance and user experience
Prevent fraudulent activity and enhance security
Respond to customer service inquiries
We use cookies and similar tools to:
Remember your preferences and login status
Personalize your browsing experience
Analyze website performance
Display relevant ads (only with your consent)
You can modify cookie settings in your browser at any time.
We never sell your personal data. However, we may share information with trusted partners under strict confidentiality for the following purposes:
Including but not limited to:
Payment gateways (e.g., bank processors, online payment systems)
Logistics and courier partners
Data storage and analytics services
Customer support platforms
These partners only access the data necessary to perform their assigned functions.
We may disclose information to comply with:
Legal obligations
Law enforcement requests
Fraud or security investigations
You have full control over your information. You may:
Access your personal data
Update account details
Request account/data deletion
Unsubscribe from newsletters, SMS alerts, and marketing communications
To exercise these rights, contact us using the details provided below.
We retain your information:
As long as your account remains active
As needed to provide Services
As required for legal, financial, or compliance purposes
Once no longer required, data is safely deleted or anonymized.
Our Services are not intended for children under 16. We do not knowingly collect data from minors. If such information is discovered, it will be removed immediately.
We may update this Policy from time to time to reflect new features, regulatory requirements, or business practices. Significant changes will be communicated through notifications or email alerts.
Warranty, returns, and repair claims must follow the seller/distributor policies.
Prices are subject to change without prior notice.
Digital or virtual goods are non-refundable unless otherwise stated.
Xtrike-Me.com reserves the right to:
Modify or discontinue platform features
Release system or firmware updates
Update product availability/specifications without notice
Your information is stored on secure servers with encryption, access controls, and regular system audits. We continuously improve our systems to prevent unauthorized access or breaches.
For questions, concerns, or data-access requests, you may contact us at:
📧 Email: support@xtrike-me.pk
📞 Phone: 042-35757555
By using Xtrike-me.pk and its Services, you acknowledge and agree to the terms outlined in this Privacy Policy.